How do I start using ChipChip?

Simply add ChipChip to Chrome, then open WhatsApp Web.

Does ChipChip read or store my private chats?

No. 100% of your data stays and is processed locally on your device from start to finish - nothing runs on our servers.

We only store your email and usage stats to help us constantly improve ChipChip.

Can I use my license on multiple computers?

Yes. Your license locks to the Chrome email you are signed into when you first activate.

Use that same Google account in Chrome on any computer to keep access.

What is the daily IP connection limit?

Each time your device goes online, it gets a specific network IP address.

Network addresses can change or update periodically.

Moving to a different place physically typically gives you a different IP address.

For instance, launching ChipChip at your workplace early on and logging in from home later means you’ve utilized at least 2 distinct IP addresses.

Many groups or colleagues often share one login to get the most value out of a single subscription.

We have no issue with this, but to avoid misuse, we set a maximum limit on how many different IP addresses can connect each day.

Crossing that boundary means any additional login from a new IP address temporarily drops to the FREE tier.

Every daily counter clears out and resets completely at midnight.

Do I need to renew my plan every month?

Paid plans renew automatically through PayPal.

You stay in control - sign in on Subscription Info with your PayPal email (one-time code) and cancel auto-renewal there, or manage billing in your PayPal account.

How do I cancel my subscription?

Open Subscription Info, sign in with your PayPal email, then choose Cancel auto-renewal.

You can also manage billing in PayPal.

Access continues until the end of the period you already paid for.

Is technical support available for ChipChip users?

Yes, absolutely! Feel free to reach out to us at support@romsyn.com at any time.

We’re always happy to help, whether you’re subscribed or not.

Dedicated email support is included with all paid plans, while Professional plans add Remote Support.

Could using ChipChip get my WhatsApp account banned?

Please follow WhatsApp’s guidelines and keep things clean.

Here are a few simple tips for using ChipChip nicely:

No spam: ChipChip is meant for genuine communication, so only send messages to people who want to hear from you.
Mix things up: Use dynamic fields to personalize your texts and avoid sending the exact same message over and over.
Take your time: Set longer intervals between messages in the settings whenever you can.

Please make sure to listen to WhatsApp’s rules; otherwise, your account may be banned.

ROMSYN LTD is not responsible for how you choose to use ChipChip, so sticking to the rules keeps everything running smoothly and keeps your subscription active.

How do I prepare a contact list for ChipChip’s Bulk Sender?

Use an Excel sheet with a phone column in international format, plus optional name or custom fields for personalization.

You can export chats or group participants with Export & Load Contacts, then import that file into Bulk Sender.

What do I get as a ChipChip subscriber?

All features are available on the Free plan, allowing you to test schedules and webhooks before you subscribe.

Paid plans unlock unlimited messages, remove the “sent via…” label, raise the daily IP cap, and include email support (with Professional also including Remote Support).